Frequently Asked Questions
Everything you need to know about our fresh threads and delivery.
How long will it take for my order to arrive?
Domestic orders typically arrive within 3-7 business days, while international shipping can take 10-21 business days depending on your location and local customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items in their original packaging. Please note that customers are responsible for return shipping costs unless the item is faulty.
How should I wash my Cool Shirtz to keep them looking fresh?
To preserve the print and fabric quality, we recommend washing your shirts inside out in cold water and hanging them to dry. Avoid using bleach or ironing directly on the graphic.
Do you ship worldwide?
Yes! We ship to most countries globally. Shipping rates and delivery times are calculated at checkout based on your specific destination.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How do I know which size to choose?
We provide a detailed size chart on every product page. We recommend measuring a shirt you already own that fits well and comparing it to our measurements to find your perfect fit.